After the initial announcement earlier this year in February, the London Overground lines will begin getting their new names from 25 November, making it easier for passengers to navigate the network.
We are thrilled that one of these lines will bear the name Mildmay, running from Richmond and Clapham Junction to Stratford, and represented by a blue colour on the new map.
The new line names and colours will begin appearing on customer information channels and at select London Overground stations starting 20 November, with most updates taking place from 25 November. Given the size of the project, the changes will be rolled out in stages. This is one of the most significant customer-focused initiatives undertaken to simplify navigation across the network.
Various customer information systems will be updated, including approximately 6,000 station signs, Tube maps, digital screens at stations, onboard train displays, Journey Planner, and TfL Go. Both audio and visual announcements on trains and at stations will also be refreshed during this phased rollout. Emails will be sent to inform customers about the new line names, and staff are being trained to assist with navigation. Additionally, information posters will be placed around the network this week to help passengers adjust to the changes.
A phased approach is necessary due to the number of maps, diagrams and information systems being updated. This is one of the largest customer-focused projects TfL has ever undertaken to make the network easier to navigate for customers.
The rollout is taking place as follows:
Signage unveiled over nine days across the 113 stations that London Overground serves
Updates to in-train maps and line diagrams across the London Overground fleet, and an upgrade to the audiovisual passenger information system on the Class 378 trains, which run on the Lioness, Mildmay and Windrush lines
New Tube maps at all stations
Online versions of maps live on the TfL website
Updates to customer information screens and PA announcements at London Overground stations
Digital channel updates, including the TfL website and TfL Go, will be updated in two phases which will be fully completed by mid-December
The audiovisual passenger information system on the Class 710 trains will follow by January 2025
Andy Lord, London’s Transport Commissioner, said: “This is an exciting step as millions of customer journeys on the London Overground will be transformed by making it simpler to navigate. Individual line colours and names have helped customers navigate the Tube for more than a hundred years, so we wanted to take a similar approach on the London Overground. These changes will help improve customer confidence when travelling and encourage more to use our services.”
This is the first time each of the London Overground lines will be represented by a name and colour to make it easier for customers to navigate London’s transport network, while also celebrating the city’s diverse culture and history.
The new names and colours are:
Lioness (running from Watford Junction to Euston) – yellow
Mildmay (running from Richmond and Clapham Junction to Stratford) - blue
Windrush (running from Highbury & Islington to New Cross, Clapham Junction, Crystal Palace and West Croydon) – red
Weaver (running from Liverpool Street to Enfield Town, Cheshunt and Chingford) – maroon
Suffragette (running from Gospel Oak to Barking Riverside) – green
Liberty (running from Romford to Upminster) - grey
Throughout the summer, TfL has engaged with customers through several activities all designed to help people become familiar with the new London Overground line name and colours. This includes a new series of TfL’s ‘Mind the Gap' podcasts that delve into the history of each line name. These podcasts have been among the most popular TfL has produced, showing customers have taken a genuine interest in what’s behind each of the names.
TfL also teamed up with walking app Go Jauntly and launched six fascinating self-guided walks to help celebrate the new London Overground line names. Each one helps participants to delve into the stories behind each of the line names and visit points of interest while encouraging them to stay active.
Find out more about the Mildmay line on our dedicated page
For more information, including the new London Overground map, customers can visit the dedicated line naming webpage at https://tfl.gov.uk/modes/london-overground/overground-line-naming.
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