
Referrals
To discuss or make a referral please contact our Registered and Admissions Manager by telephone 0207 613 6347, on mobile 07921 406279 or by email: admissions.mildmay@nhs.net
Our data show that the majority of patients return to some form of independent living within the community on discharge from Mildmay
Inpatient Unit
Mildmay Hospital utilises a large multi-disciplinary team (MDT) to provide structured pathways of rehabilitation and care for patients with complex HIV and HAND (HIV-related neurological disorders).
Our patient-centred approach encourages patients to be active in their treatment decisions and care plan. Goal-orientated care plans work to maximise independence, and improve physical, psychological, cognitive and emotional well-being. This can lead to a reduction in incidences of readmission to hospital.
Mildmay works in partnership with the patients’ Acute Centres, Community Specialists and family and friends to facilitate the best possible outcomes for patients.
Inpatient facilities
Mildmay’s Multi-Disciplinary Team
Twenty six en-suite single rooms
Two wards each with a communal lounge, fitted kitchens for patient use, assisted bathrooms
Well equipped physiotherapy gym
Occupational Therapy assessment centre
Specialist therapeutic equipment for example our THERA Trainer Balo
Laundry facilities
Small tranquil courtyard garden
Day Services Centre
Digital Inclusion Room
Medical Director
Art Therapist
Chaplain
Clinical Lead Nurse and nursing team of RGN, RMN and RAs
Dietician
Junior Doctors
Liaison Psychiatrist
Occupational Therapist
Physiotherapists
Psychologist
Social Worker and Counsellor
Speech and Language Therapist
Volunteers
Mildmay offers three Inpatient pathways:
Pathway One: referral for both HAND and Complex Rehabilitation
Pathway two: minor Rehabilitation/Respite
Pathway three: End of Life/Palliative Care
Pathway one: referral for both HAND and Complex Rehabilitation
The average length of stay for patients admitted for HAND is 12 weeks. The minimum length of admission is four weeks
Patients requiring admission for Complex Rehabilitation are also admitted for a minimum of four weeks but this is dependent on need and treatment.
All patients accessing Pathway One will receive input from all members of our MDT as required.
A patient’s care needs are assessed within the first three days of admission by the relevant disciplines. A key-worker is then appointed from the MDT. Patient care and rehabilitation is planned and implemented with the involvement of the patient and with liaison with the referrer. Continuous assessment and evaluation of the patient’s short and long term goals is made and includes weekly MDT meetings led by our specialist HIV consultant.
All patients in this pathway have three or four weekly Discharge Planning Meetings (DPMs) to discuss the patient’s needs, progress, future needs and discharge options. DPMs involve the relevant internal and external staff and carers.
Pathway two: minor Rehabilitation/Respite
Patients requiring Minor Rehabilitation/Respite are usually admitted for two weeks but can be admitted for a minimum of one week. Extensions can be granted for longer admission time if there is an identified need.
Patients in this pathway are usually admitted for psychological support, adherence support, rest and recuperation, symptom control and pain and medicine management.
On admission patients are assessed by the medical and nursing team and a named nurse is allocated. If need is identified some patients will be referred on to our MDT, however, the length of admission for this pathway means that most of the specialist care will be administered by the medical and nursing teams with support from our MDT.
Patients needs and goals are discussed at the weekly ward rounds in liaison with the referrer.
Pathway three: End of Life/Palliative Care
Patients requiring this pathway will always be allocated the next available bed. This is the only pathway with no fixed time length.
Patients are assessed by the medical and nursing teams and are allocated a named nurse. Referrals for specialist input by our MDT will come from the nursing and medical assessments to ensure that there is excellent pain and symptom control and treatment.
Care needs and input are discussed weekly in the ward rounds.

Therapies and inputs
Due to the complex nature of HIV, patient needs vary. These are some of the rehabilitation treatments, techniques, social work support and educational programmes used within the team:
Self-medicating and managing medicines
Pain control
Adherence
Increasing strength and exercise tolerance
Memory work
Increasing/maximising mobility
Decision making and planning
Cognition work
Problem solving
Orientation
Managing activities for daily living – washing, dressing etc
Healthy living/living Well
HIV information and education
Nutritional awareness and support
Sexual health information and education
Using specialist care equipment
Cooking safety assessment
Finance management, applying for social support, housing and benefits.
Digital inclusion training
Art therapy
Using resources in the community
Counselling and emotional support
Registered Charity no: 292058