Housing Officer

£31,878 - £42,046 pro rata annum Inclusive

(fixed Term – one year)

30 hrs per week

Mildmay Mission Hospital is at the forefront of care and development of services in relation to complex HIV related conditions for patients across the UK and step-down care for Homeless patients across London.

Mildmay’s hospital team is multi-disciplinary and operates a reactive and fast- moving service. It aims to provide enhanced inpatient care and ensure safe, appropriate and sustainable hospital discharges that meet the needs of individual homeless patients. Through this approach, the team also aims to reduce delayed and premature discharges, and reduce unscheduled admissions, repeat admissions and A&E attendances.

Key Roles & Responsibilities

The purpose of the Mildmay Housing Worker role is to improve the quality of care for homeless hospital patients through specialist advocacy, support, and quality discharge interventions.

As a key part of a multi-disciplinary service, the role aims to help patients to improve and maintain their health, by linking them with suitable housing, support and other relevant services on discharge, and supporting them to access accommodation, benefits, primary health care and to attend follow up health and other appointments following discharge.

The post holder will bring specialist housing knowledge and be able to conduct detailed assessments of patients: They will be able to:

• bring specialist knowledge of the relevant homelessness legislation, local services and welfare entitlements to the team
• conduct detailed individualised assessments of housing and support needs to patients
• escort patients to housing appointments
• collaborate effectively with clinical and other specialist colleagues to ensure that holistic care is provided to homeless patients in hospital, and following discharge
• facilitate reconnection of patients to areas of ‘local connection’ as appropriate
• advocate and resolve disputes with local authorities and providers of other services
• be familiar with the principles of safeguarding of vulnerable adults
• be committed to involving patients as fully as possible in the process of planning for their care and discharge from hospital.

Experience

• Experience of successfully advocating for homeless individuals and applying the Housing Act/Homelessness Reduction Act to obtain housing
• Significant experience of working with vulnerable adults in a supporting, advisory or advocacy role
• Experience of successful and assertive advocacy for individuals facing social exclusion to other agencies and statutory services
• Experience of positive and proactive joint working in addressing individual needs, communicating effectively with partner organisations

Knowledge

• A practical understanding of the Housing Act/Homelessness Reduction Act and other statutory entitlements of vulnerable, homeless adults
• Good knowledge of the welfare system, supported housing and other services for the rough sleepers
• Understanding of safeguarding of vulnerable adults principles and procedures
• Understanding of the importance of involving patients as fully as possible in the process of care planning
• Able to demonstrate a good understanding of the challenges that homeless and vulnerably housed people face when accessing housing, healthcare, and other services

Skills and abilities

• Excellent organisational skills and an ability to prioritise own caseload in a rapidly moving, reactive service
• Excellent oral and written communication skills, ability to engage with and manage expectations of patients with complex needs.
• Willingness to challenge social exclusion and institutional practices that perpetuate exclusion, overcoming ‘gatekeeping’ of services
• Can demonstrate an ability to advocate assertively and effectively for service users with a range of services, while balancing this against the need to maintain strategic relationships with key services
• Effective administrative and IT skills, including ability to use databases and case management systems, Microsoft Office applications, internet and email etc.
• Ability to identify solutions for the most multiply-excluded individuals (including those fleeing violence and abuse; facing barriers due to immigration issues; with mental health and substance misuse issues for example)
• Positive attitude towards working collaboratively and supportively within a multi-disciplinary team, seeking expertise of colleagues appropriately
• Self-motivated and able to make independent decisions on complex cases when needed
• Ability to identify and address own learning needs, and to reflect on own practice

Benefits of working at Mildmay

• Inner London Weighting
• Training & Development Opportunities
• Flexible working patterns
• Subsidised meals
• Travel Loans
• Gym Facilities
  

For an informal discussion, please contact Beverley Nelson, Social work Lead on 020 7613 6300

For an application pack email: personnel@mildmay.org

Closing date: 14 August 2020

Hospital Cleaners x 3

£21,786 (Fixed Term – One year)

37.5 hrs per week

Mildmay Mission Hospital is at the forefront of care and development of services in relation to complex HIV related conditions for patients across the UK and step-down care for Homeless patients across London.

Mildmay’s hospital team is multi-disciplinary and operates a reactive and fast- moving service. It aims to provide enhanced inpatient care and ensure safe, appropriate and sustainable hospital discharges that meet the needs of individual homeless patients. Through this approach, the team also aims to reduce delayed and premature discharges, and reduce unscheduled admissions, repeat admissions and A&E attendances.

Key Roles & Responsibilities

• Clean hospital patient rooms, baths, offices, halls, and other areas
• Wash beds and mattresses after discharge of patients.
• Keep utility and storage rooms in clean and orderly condition.
• Distribute laundered articles and linens.
• Disinfect and sterilise equipment and supplies, using germicides and sterilising equipment.

The Successful Applicant

You will:

• Have worked as a cleaner in a healthcare setting - this is essential.
• Hard working and personable

Benefits of working with Mildmay

• Inner London Weighting
• Training & Development Opportunities
• Flexible working patterns
• Subsidised meals
• Travel Loans
• Gym Facilities

For an informal discussion, please contact Alastair Chorlton, Estate & Facilities Manager on 020 7613 6300

and for application details email: personnel@mildmay.org

Closing date: 14^th August 2020

Band 5 Staff Nurses – Fixed Term (6 months extendable)

£29,888 - £36,738 Inclusive

37.5 hours per week

Mildmay Mission Hospital is at the forefront of care and development of services in relation to complex HIV related conditions for patients across the UK and step-down care for Homeless patients across London.

We use a multidisciplinary (MDT) team approach to provide a range of holistic services to our patients and clients. We are currently looking for enthusiastic, well-motivated Band 5 staff nurses, looking for a challenge, committed to their professional development and wish to participate in the delivery of excellent patient focussed care in a specialist Multidisciplinary setting.

With the support of a Clinical Lead and Team Leader Nursing, you will be responsible for assessing, planning, implementing and evaluating the nursing care of patients. You will also assist in the development and continuous quality improvement of the service and be involved in training and mentorship of students, staff and professional visitors.

For an informal discussion, Please contact Comfort Adams, Clinical Lead Nurse on 020 7613 6155

For an application pack email: personnel@mildmay.org

Closing date: ongoing

Mildmay Hospital urgently needs volunteers

We are now admitting patients with acute HIV-related conditions, as well as both HIV and homeless COVID-19 patients that are recovering and no longer infectious, so we are urgently looking for volunteers to support our staff and patients during this critical time.

Volunteers have always been central to Mildmay, giving their time, skills and expertise freely in support of our work.